ROOMS
RESTAURANT & BAR
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The Five
The Five offers a unique dining experience featuring Locally Inspired Cuisine, inspired by the majestic nature and culture of Hakuba Village. Enjoy your meals in a warm and inviting atmosphere.
Instagram: @thefive_hakuba
WINTER SEASON OPEN HOURS
from December to March
Breakfast
7 am to 9 am menu
Day-use guests (non-hotel guests) can be received from 7 am to 8:30 am
Dinner
6 pm to 8 pm (LO 7:30 pm) menu
Book a Table
Coffee & Bar Lounge
9 am to 9 pm
Coffee & Bar: 2 pm to 9 pm (LO 8:45 pm)
Happy Hour: 2 pm to 6 pm
*No drink service from 9 am to 2 pm. Please refrain from bringing outside food and drinks during drink service hours.
*The breakfast and bar are walk-in only!
*The latest menus for dinner will be updated in early December.
GREEN SEASON OPEN HOURS
from April to November
Breakfast: 7 am to 9 am
Dinner: 6 pm to 8 pm (enter by 7 pm)
*During the green season, the restaurant is open for hotel guests only. Dinner is not included in the hotel price. Please book a table at the front desk if you wish to dine at our restaurant!
ONSEN & SAUNA
Open Hours
FOR HOTEL GUESTS:
Onsen: 6 am to 10 am & 3 pm to 11:30 pm
Sauna: 3 pm to 11:30 pm
FOR DAY-USE GUESTS:
(non hotel guests)
Reception: 3 pm to 8 pm
Price: 2,000 yen per person, 1,000 yen for children (free for children under 6)
Rental towels are included in the price
*Please check our closing days for day-use onsen on our Instagram:@hotelgoryukan
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Onsen
Here at Hotel Goryukan, we have both an indoor and outdoor onsen (hot spring). The water in our onsen is derived from Hakuba Happo Onsen, known as being one of the top onsens for healthy skin in all of Japan! As a result of Happo Onsen’s strong alkalinity, your skin will be left feeling clean and moisturized after taking a bath. Taking an onsen has also been found to help to relieve muscle soreness, increase blood circulation and reduce stress by removing us from daily distractions.
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Sauna
A dry sauna is available outside of the onsen area. In the sauna you will find a bucket of water and extra towels. The water can be poured over the hot stone stove to create some soothing steam. The average temperature of the sauna usually stays around 100℃ (212°F). Saunas are especially beneficial for promoting relaxation and reducing stress. Some information also suggests that regularly taking a sauna can help lower the risk of heart disease.
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Cold Bath
A cold bath is located in the outside onsen area. It is tapped with underground drinkable water and the average temperature is 12℃ (54°F) during winter and 15℃ (59°F) in summer. Cold baths are often used for athlete recovery and have been found to support muscle recovery and reduce inflammation.
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Amenities
Onsen (inside+outside), Sauna (outside), Cold bath (outside), Showers (inside), Resting chairs (inside+outside), Shampoo, Conditioner, Body wash, Hair dryer, Hair brush, Razors, Quetips, Towels (provided in guest rooms or at the front desk), and Small lockers.
ACCESS
3353 Hokujyo Hakuba Nagano Japan, 399-9301
(Google Map)
From Airport
The easiest way to get to Hakuba from the airport is to take the Nagano Snow Shuttle. Leaving from Narita and Haneda airports, the Nagano Snow Shuttle provides direct transportation to Hakuba on a reservation basis. To learn more or make a reservation click this link.
Another way is to take the airport taxi run by Chuo Taxi. Leaving from Narita and Haneda airports, the airport taxi provides direct transportation to Hotel Goryukan! To learn more or make a reservation click here.
If you wish to use public transportation from the airport to Hakuba, it is best to head to JR Tokyo Station. If you are traveling from Narita Airport, take the Narita Express to JR Tokyo Station. If you are traveling from Haneda Airport, take the Tokyo Monorail to Hamamatsucho Station and then hop on the train that will take you to JR Tokyo Station. Once at JR Tokyo Station take the famous Shinkansen (bullet train) to Nagano Station. Lastly, take an express bus (approximately 1 hour) from JR Nagano Station to Hakuba Happo Bus Terminal.
By Car
Approximately 40 minutes from "Azumino IC"
Approximately 1 hour from "Nagano IC"
Approximately 1.5 hours from "Itoigawa IC"
Approximately 4 hours from Tokyo
Free parking lot is available at the hotel!
By Train
If you are leaving from Tokyo make your way to JR Tokyo Station. Once at JR Tokyo Station take the famous Shinkansen or bullet train to Nagano Station. Lastly, take an express bus (approximately 1 hour) from JR Nagano Station to Hakuba Happo Bus Terminal.
If you are leaving from Osaka make your way to JR Shin Osaka Station. Then take the Japanese Rail to JR Kanazawa Station. From JR Kanazawa Station take the train to JR Nagano Station, and finally, take the bus to Hakuba Happo Bus Terminal.
From Kyoto, we suggest coming the same way as we indicated from Osaka. However, instead of leaving from JR Shin Osaka Station, you will leave from JR Kyoto Station where the Thunderbird stops on the way to JR Kanazawa Station.
For the most reliable train information and times please search on Google Maps or download the Japan Official Travel App
By Bus
If you choose to transfer to Hakuba from Tokyo by bus, you will need to go to Shinjuku Bus Terminal (Shinjuku, Tokyo). Once there, buy a ticket that will get you to Hakuba Happo Bus Terminal (approximately 5 hours).
From JR Nagano Station, take an express bus to Hakuba Happo Bus Terminal (approximately 1 hour). Click this link for a timetable
Goryukan Shuttle Service
Hotel Goryukan offers an exclusive shuttle service for hotel guests, available only on arrival and departure dates. To use our shuttle service, please submit your request at least one day prior to your arrival through our [Pick-up Request Form].
Green Season (April – November)
Pick-up Locations: Hakuba Happo Bus Terminal, JR Hakuba Station, Hakuba Base Camp
Pick-up Hours: 2:00 pm – 9:00 pm
Winter Season (December – March)
Pick-up Locations: Hakuba Happo Bus Terminal, JR Hakuba Station, Hakuba Base Camp
Pick-up Hours: 12:00 pm – 9:00 pm
Note: Pick-up requests before 12:00 pm are available only if you are arriving on the 11:41 am Azusa train from Tokyo at JR Hakuba Station.
Important Note:
Due to challenges in securing drivers, we may not be able to accommodate all pick-up requests from December 14 onward, even with advance reservations. The following date is unavailable for pick-ups, with additional unavailable dates announced approximately two weeks in advance once confirmed:
Unavailable Date: December 23 and 24, 2024
We sincerely apologize for the inconvenience this may cause. As we strive to resolve the issue promptly, we greatly appreciate your understanding and cooperation. (Last updated: December 10, 2024)
Additional Information:
Please note that pick-up hours vary by season.
For departure day transfers (8:00 am – 10:00 am), please contact the front desk during your stay.
The Goryukan Shuttle does not provide transportation to ski resorts. We kindly ask you to use the public shuttle bus service provided by the village for transportation to the slopes.
Luggage Transfer
If you are traveling by train, there will be a few transfers before you arrive at your destination. Because of this, it can be hard to transport a lot of luggage, especially large ski bags. Fortunately, Black Cat Luggage (Yamato Transport) can help. You can arrange luggage delivery from the airport or at prior accommodation and have it shipped directly to Hotel Goryukan. If you plan on sending your luggage to the hotel, please send it under your reservation name. This helps us recognize who it belongs to and ensures we get it into the correct hands once it's delivered. Luggage can take 1-3 days to deliver and costs vary according to luggage size. For more information click this link.
CONTACT US
Tel. (+81) 261-72-3939
(Phone reception: 7 am to 10 am & 2 pm to 9 pm)
Front Desk Hours: 7 am to 10 am & 2 pm to 9 pm
*Front desk is closed from 10 am to 2 pm.
Check in from 3pm to 9pm.
Check out by 10am.
